Refund policy
IRODORI — Return & Refund Policy Last updated: September 2026
At IRODORI, every product is made-to-order and printed especially for you. Because of the nature of print-on-demand production, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selected by the customer, or change of mind, subject to your rights under applicable Indian consumer law.
When we will issue a replacement or refund
We will offer a free replacement or full refund if your order:
- Arrives damaged during transit
- Has a print defect (e.g. misaligned print, faded ink, incorrect design)
- Is the wrong item or wrong size due to our error
- Has a manufacturing or stitching defect
- Is confirmed missing or lost in transit
How to raise a claim
Email us at support@irodori-store.store within 7 days of delivery with:
- Your order number
- A clear description of the issue
- Clear photographs showing the defect or damage
- Where reasonably required for verification, an unboxing video
- Please retain your original packaging until your claim is resolved
Claims raised after 7 days of delivery may not be eligible.
What we cannot accept
- Returns or exchanges for incorrect size selected by the customer
- Returns for change of mind or personal preference
- Claims initiated more than 7 days after delivery
- Items that have been washed, worn, or altered
Order cancellations
Cancellation requests may be accepted only if the order has not yet entered production or processing. Please contact us as soon as possible after placing your order. Because our products are made-to-order, once production has begun, cancellation or modification cannot be guaranteed.
Refund processing
Approved refunds will be processed to your original payment method within 7–10 business days of approval. Timelines may vary depending on your bank or payment provider.
Contact us 📧 support@irodori-store.store 🌐 https://irodori-store.store